Privacy Policy

**Privacy Policy**

Dear clients and registered users,

If you subscribe to our newsletters or visit our website, you entrust us with your personal data. We are responsible for their protection and security. Please familiarize yourself with our privacy policy, principles, and rights under GDPR (General Data Protection Regulation).

If you wish to register on our website, it is important for us that you are satisfied and find the provided information beneficial.

Please read the following carefully. While we are not fans of bureaucracy, we comply with the laws and regulations governing our business in our country. The established rules for using our website protect both you and us in unforeseen circumstances. However, I hope none will arise, and our collaboration will continue for many years to come.

Johanka Valášková
info@newcastanets.com
Tel.: (+420) 728312114

**Data Collection and Usage**

Principles apply to users of the website
newcastanets.com

Data Controller:
The controller of personal data is:
Johanka Valášková
Ohradní 30/903
14000 Prague 4
ID: 14311640

If you wish to contact us regarding any concerns about personal data processing, you can use the following contact details:
Johanka Valášková
Email: info@newcastanets.com
Tel.: (+420) 728312114
Postal address: Johanka Valášková Ohradní 30/903, 14000 Prague 4

We declare that as controllers of your personal data, we fulfill all legal obligations required by current legislation, especially the Data Protection Act and GDPR, meaning:

- We will process your personal data only on the basis of a valid legal reason, primarily legitimate interest, contract performance, legal obligations, or granted consent.
- We fulfill the information obligation according to Article 13 of the GDPR before starting the processing of personal data.
- We enable and support you in exercising and fulfilling your rights under the Data Protection Act and GDPR.

**What Data We Collect and Process**

We collect and further process the following categories of data:

1. **Data You Provide Yourself**
Information provided in these situations:
- When filling out a contact or order form
- Data you provide us in email or personal communication.

2. **Information from Other Sources**
Such sources include:
- Publicly available sources
- Cookie files when visiting our website
- Information received from third parties, such as your colleagues or business partners, necessary for order fulfillment.

We may combine information gathered from these sources with other available data.

**How We Use Your Data**

We use collected data for the following purposes:

1. **Contract Conclusion, Amendment, and Termination**
We use data to prepare contractual documentation. For this purpose, we necessarily require your personal data to comply with legal requirements for contract conclusion, modification, and termination.

2. **Contract Performance**
We use data to communicate with you. For this purpose, we necessarily require your personal data to fulfill your potential future order.

3. **Marketing**
We use your data to send newsletters about our services and products. For this purpose, you voluntarily provide us with your data by expressing consent to process personal data for this purpose. You can withdraw your consent at any time following the instructions in each email message. If you are our customer, i.e., you have ordered programs or services from us in the past, including free eBooks, individual lessons, or free online tutorials, we may send you emails informing you about similar goods or services that may be of interest to you without your prior consent. If this bothers you, please let us know as soon as possible. You can use any of our contact details for this purpose.

4. **Service Improvement and Business Process Personalization**
When browsing our website, we record your IP address, how long you stay on the page, and where you came from. We consider using cookies for website traffic measurement and display customization as our legitimate interest as administrators because we believe that this way we can offer you even better services. Advertising targeting cookies will only be processed based on your consent. On our website, we will use cookies for the following functions:
- Web analytics (AdWords, Sklik, Google Analytics) to understand how many visitors came to our site, what they were interested in, which subpages they visited, and similar.
- Storing information to prevent repeated display of pop-up windows
- Storing information within the purchasing process
You can disable the use of cookies on your computer.

5. **Legal Proceedings and Legal Claims Defense**
We may use collected data for claims, investigation, or resolution of disputes or legal claims related to our services or in other cases permitted by applicable law.

**Data Sharing and Disclosure**

Please be informed that we may share personal data with:

1. **Our Business Partners**
Our employees and collaborators have access to your personal data. To ensure specific processing operations that we cannot handle on our own, services, and applications of processors who can better protect data than us and specialize in such processing. They are providers of the following platforms: SmartSelling a.s. (SmartEmailing, MioWeb, FAPI, Proaffil), Facebook, Google, accounting firm... In the future, we may decide to use additional applications or processors to facilitate and improve processing. However, we promise that in such a case, we will require the same level of security and processing quality from processors as we do from ourselves. We assure you that all our collaborators and business partners are bound by confidentiality obligations.

2. **Legal Reasons or Disputes**
We may share your data if required by law, regulations, operational agreements, legal processes, or government agencies. This includes sharing data with police and courts, government agencies, or other third parties when necessary for contract enforcement or other principles, or to protect rights or property, or in connection with your use of our services or business cooperation with us leads to disputes or legal claims. Furthermore, this includes sharing your data with other parties in connection with potential company mergers, asset sales, consolidations or restructurings, financing, or transfer of our business or part of it to another third party.

3. **With Your Consent**
We may also share your data in other ways if we notify you and you agree.

**Data Transfer Outside the European Union**

We process data exclusively in the European Union or in countries that ensure an adequate level of protection based on the decision of the European Commission.

**Your Rights Regarding Personal Data Processing**

1. **Data Retention and Deletion**
We retain your information for the entire duration of the contractual relationship and an additional three years after its termination. Data used for marketing with your consent is used for five years. If permitted by law, we may retain some data even after the retention period, such as:
- If we are dealing with a problem with you, such as an unresolved dispute or legal claim.
- If required by law, or if we keep such data in aggregated or anonymized form.
- If such data is needed for legitimate business purposes.

2. **Access to Your Data**
You can contact us at any time free of charge to inquire whether we process your personal data, and if so, request detailed information about this processing. You can use any of our contact details for this purpose.

3. **Change of Your Data or Data Error**
If there is any change in your personal data during the contractual relationship, such as a change of name or email address, or if you find that we are processing your outdated or incorrect data, please inform us as soon as possible. You can use any of our contact details for this purpose.

4. **Processing Limitation**
If you believe that:
- We process your inaccurate data,
- Processing your data is unlawful, and you do not want all data to be deleted,
- We no longer need your data for the above-mentioned purposes, but you would like to use it to defend your legal rights, for example, in legal proceedings,
- Our messages are bothering you, although we assumed they might interest you,
you may request the limitation of processing only some of your personal data or for only certain processing purposes.

5. **Marketing Unsubscription**
We send you emails with inspiration, articles, products, and services if you are our customer based on our legitimate interest. If you are not yet a customer, we send them to you only with your consent. In both cases, you can unsubscribe from emails by clicking the unsubscribe link in each email sent.

6. **Data Portability**
You can contact us at any time to have your data that we have made available transferred to a third party according to your specification.

7. **Complaint to the Office for Personal Data Protection**
If you believe that we are processing your data unlawfully, you can file a complaint with the Office for Personal Data Protection at any time. We would appreciate it if you first inform us of this suspicion so that we can take action and correct any mistakes.

Effective Date: March 25, 2021